A Traveler’s Terrene

You only live once. What are you going to remember the most?

You’re on Hold, Thanks for Waiting… January 21, 2009

As I sit here writing a post for my blog, I couldn’t help but open a blank page and switch to write about my father’s ordeal in ordering a computer warranty from Dell. It was quite the morning entertainment.

With any customer service call, there usually is a small wait time. I agree with my dad’s lamenting about being put on hold, it is quite annoying especially when you have things to do.  And, for my dad, waiting on hold wouldn’t be so bad with music, but listening to a recording about, “Dell’s new products, buy one today!” sent him straight into a tizzy.

Now, for those who don’t know him personally, my father is one of the most hilarious individuals I have ever met. Being around him is like watching a live comedy, you just sit back and wait for him to do or say something, then you keel over laughing. His satire is much like something you would see on, “Curb Your Enthusiasm”, written by Larry David, a former Seinfeld writer. It’s dry, offbeat and often times pushes the limit of things you should or shouldn’t say–but with my dad, anything goes. Every topic, every person, every situation is fair game.

He began his ranting as soon as the customer service voice recording came on. For five minutes or so he complained about how stupid it was to be put on hold, how he hated it, how he DIDN’T want to buy a product etc.

I sat there, listening until finally I had enough!

“Dad!” I said. “Deal with it. It’s not going to help anything by complaining, what good is it going to do?”

“Thank you for being patient,” the woman’s voice recording said in the meantime.

“No, I’m not patient!” he barked back to no one.

After a few more minutes of the voice recording rambling on in a sales pitch, I hear a loud yell coming from the man sitting next to me….yes, my father.

“Your mother’s ugly!” he yells into the phone.

Thankfully, it was just the recording on the other line.

Oh dad….

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